We can help with bugs, questions about gameplay, and privacy requests. The version shown in the game’s Settings helps us diagnose issues.
Contact support
Email support@projectpdct.com. You can also open Support from the game’s Settings; an older installed version may prefill a previous address, so use the address shown here for a new request.
Write an email ↗We answer through email. Opening an email draft does not send anything until you choose to send it.
What to include
- A short description of what happened and what you expected.
- Your device model, operating system, and Boop Shot version from Settings.
- The stage and steps that led to the issue, if relevant.
- A screenshot when it helps explain the issue.
The in-game Support button may prefill technical details in the email draft. Review or remove them before sending. Please do not send passwords, identity documents, or sensitive personal information.
Progress and new devices
Scores, coins, unlocks, missions, and settings are stored on your device. Boop Shot does not currently offer an account, cloud backup, or transfer between devices. If app data is cleared, the game is deleted, or a device is lost, we generally cannot restore progress.
Before clearing app data: this removes local progress and cannot be undone by us. On iOS, “Offload App” keeps local data; “Delete App” removes it.
Revives and ads
When a revive offer appears, you can watch an optional rewarded ad if one is ready, spend the displayed amount of earned coins when affordable, or decline. Ads can be unavailable because of your connection, privacy choices, or provider availability. If an ad closes without a reward, tell us the game version, device, and what happened.
Gameplay Analytics choice in version 1.0.4
The version 1.0.4 build being prepared includes Settings → Gameplay Analytics for optional game-use measurement, off by default. In a released build with the switch, turning it off stops future collection and resets analytics data on that device. This choice does not control rewarded-ad privacy options; when required, those appear separately as Settings → Privacy Choices. Older installed versions may not show this control. See the Privacy Policy for details.
Privacy and data requests
Read the Privacy Policy for details about local progress, Firebase Analytics, ads, leaderboards, and data handling. For deletion steps, go directly to Data deletion. You can send privacy requests to the same support address; use the subject “Boop Shot data deletion request” when requesting deletion. See the Terms of Service for game-use rules.